I’m currently exploring options for working with Microsoft Dynamics 365 Partners  and one question keeps coming up: Does industry-specific expertise really matter?

Some people suggest that a partner with deep knowledge of your sector (like manufacturing, retail, healthcare, or finance) can deliver a smoother implementation and more tailored solutions. Others argue that strong technical skills and certifications are more important, regardless of industry background.

For those who have already worked with Microsoft Dynamics 365 Partners:

• Did industry expertise influence your choice of partner?

• Did it make a difference in the results you achieved?

• If you had to choose again, would you prioritize industry knowledge or general technical excellence?

Looking forward to hearing real-world experiences and insights from this community.